GROW: How To Offer The Best Customer Experience, Ever!
How To Offer The Best Customer Experience, Ever!
Speaker: Dave Molenda
Company: Positive Polarity
So often, we hear the words, “customer service” and it seems to have changed its meaning in the last few years. Did you know that there is a difference between customer service and customer experience? In this fast paced executive briefing, we will uncover why your clients buy from you, what they want to see more of from you and even what they will pay more for! Together, we will look at some of the best companies in the world when it comes to epic customer experience and you will walk away with some solid ideas to help your business go to the next level. This is one event that you won’t want to miss!
GROW is a monthly series where business owners, managers, and non-profits learn from experts information and insights not likely obtainable elsewhere. Growth, marketing, and workforce are the hot topics and focus, this year.